EYE XCESSORIES

Reviews

• AC

  A Craig

  Mar 6, 2020
  1.0
  I was looking for a local place to take my kids. The doctor who performed the exam seemed nice. Lasted all of 10 minutes. The owner was rude and inappropriate. The facilities just felt and looked sketchy walking in. Being called baby by the owner, he seemed agitated when I needed a minute to think over the pricing and frames. 1 turnabout available with minimal options for my daughter to choose from. Seemed like they only had recycled frames to choose from, Not kid friendly. To add the glare coverage he tried to charge the exact same price as the frames. He seemed even more agitated with the more questions I asked. He seemed offended when I asked for a receipt showing the charges. I have always received from other eye doctors with no hesitation. I immediately said no thank, we would be finding a different facility, so we left with a flimsy exam and no glasses. We went to a different facility I told them of my experience , of course they said they have heard terrible stories of this place before. I paid for a new exam, completely different prescription for glasses. They had reasonable pricing and great customer service as there should be. I'm glad I did not allow them to charge my insurance for frames with an inaccurate prescription. I'm a firm believer in customer service, luckily We found a great new optometrist the same day and EyeXcessories I'm amazed is still in business.
• AJ

  arine jeter

  Apr 27, 2019
  5.0
  Great place..been going there for years!
• SG

  Steven Greschner

  Sep 4, 2016
  5.0
  I've been a long-time customer of Eye-X Optical at Huber Heights. Rey's been my go-to-guy for all my vision needs for years. I've consistently received great and friendly service and would never consider going anywhere else. Rey consistently offers a surprisingly robust selection of frames and lenses that I always receive a good deal on. When it comes to glasses, I'm a real sticklier for getting everything just right. Just completed purchases of replacement progressive up-scale lenses, new computer glasses, and replacement frames for my back-up progressives. Rey nailed everything.....perfect fit, perfect focal point for the transition from single vision to reading, perfect customer service. Couldn't ask for more! Thanks a bunch!!
• LJ

  Lissa Jaynes

  Jul 7, 2016
  1.0
  Wish I could post pictures of how terrible my sons lenses are right now! After returning 3 times to have them fit correctly. Cut a huge chunk out of corner and not sure it's even the right script ( much thicker than 1st set) after a 10 day wait and with frames in his hand while cutting had the nerve to hand them to me messed up! Disgusted!!!
• MB

  Mike Banta

  Apr 27, 2016
  5.0
  The service was excellent! They waited on my daughter as soon as we walked in the door. Super friendly people and the service was great.