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Business Details
About
Disability ResourcesAdult Day CareAssisted Living FacilitySenior Citizen CenterSocial Services Organization
GentleBrook is a Hartville, Ohio-based nonprofit providing residential care, adult day programs, vocational training, and senior support services for adults with intellectual and developmental disabilities. From our Hartville headquarters, we serve Stark, Coshocton, and Holmes Counties, including West Lafayette and surrounding communities. Our programs include intermediate care facilities, community-based support services, and aging-in-place solutions designed to promote independence, dignity, and meaningful connection.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.