StretchLab

Reviews

• MA

  Marcus Aurelius

  4 days ago
  2.0
  Would not recommend the Columbus area (Dublin, Powell, or Gahanna) locations, which are owned and operated by the same person. If you give your phone/email, expect endless marketing blasts, and considerable hassle to get removed from the phone list. If you go for an intro stretch, expect a high-pressure sales pitch at the end of your session. Per-service costs are unreasonable, which makes membership one of the only viable options. Memberships are 3 month minimum commitments, and ownership is strict on terms. If you need an extension on unused credits, you are unlikely to get one. If you need to freeze your membership due to travel, surgery, etc, you have to pay a fee to freeze it: yes, you pay to NOT use your membership. The 31 day cancelation requirement catches people off guard if they forget what they signed. Historically, cancelation requests have been processed slowly (sometimes taking weeks), and come with added pressure to reduce or freeze membership instead of cancel. There is little to no compassion for extenuating life circumstances which may disrupt your ability to use the service. Due to working conditions, staff are constantly leaving, which can heavily impact scheduling availability overall, or make it hard to stick with your preferred flexologists. The stretch service is great, but the business itself has demonstrated poor customer service practices. If you're interested in assisted stretching, there are other places that offer it. These experiences and opinions are specific to the business operations of these locations, not StretchLab as a franchise.
• NF

  Niki Fowler

  May 13, 2026
  5.0
  I cannot say enough great things about StretchLab! The sessions have been incredibly beneficial for my overall flexibility, mobility, and recovery. I always leave feeling so much better physically and mentally. The staff is knowledgeable, professional, and truly cares about helping you feel your best. Whether you’re active, recovering from an injury, or just looking to improve how your body feels day to day, I highly recommend StretchLab. It has made such a positive difference for me! I recommend Jenya, she is amazing!!
• JP

  Jan M. Petersen

  May 10, 2026
  5.0
  A good stretch, it turns out, works wonders. I walk out feeling taller, loose, everything a little brighter. I recommend it to everyone as unless you’ve been as diligent about exercise and self-care as Bruce Lee, I guarantee you need it more than you know. If you’ve thought about joining a gym, do this first. You’ll get a lot further faster in the long run.
• DS

  Drew S

  May 2, 2026
  5.0
  StretchLab Dublin has been a huge help for me. I started going to address some tightness I’d been dealing with and after every session I feel substantially better. A huge shoutout to Shayla, who is skilled, personable, and always makes sure the session is tailored to exactly what you need.
• KZ

  Kim Z.

  May 1, 2026
  5.0
  Highly recommend stretching. I use it personally to aid with mobility as I get older and find myself being more sedentary. I transitioned from being an active stay at home mom to a 40 hour a week desk job and the lack of movement affected my core. It has also been great for my teen athlete as he went through growth spurts. Far less knee and Achilles/heel issues when stretching regularly. Honestly, it ranks up there with getting a massage!

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