At Lighthouse in Whitehall, OH, substance use disorder treatment is more than just recovery – it’s individuals living and thriving again. Our compassionate team of caregivers provides substance use disorder (SUD) and mental health treatment services that are evidence-based and effective. Most importantly, we remove the barriers standing between our clients and access to care in their community: helping them restore their dignity, wellness, and joy for life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.