Kroger Pharmacy

Reviews

• KD

  Kimberly Dabney

  May 1, 2026
  1.0
  I went in today to pick up a refill for my prescription. I ordered the refill and chose the correct dosage online using the Kroger app. I was given my medication in a bag with the receipt at the pharmacy counter after paying my copay. I did a little shopping at the store before heading home. When I arrived home, I realized I was given the incorrect dose!!! I immediately called and asked to return it fully expecting an apology. Instead the “pharmacist on duty” yelled and asked why I hadn’t returned sooner as an hour had already passed!!! She BLAMED me for their error. Unbelievable!!! She then placed me on hold for an extended period of time. She returned and informed me that she had “called” Optum (prescription insurance), and they refused to override so that she could replace it with the correct dose. She said I’d have to wait 30 days to get it refilled!!! I called Optum myself. Optum representative informed me that no one at Kroger Pharmacy had called them or else it would have been overrode and corrected. Optum apologized and was super courteous to me. I will be contacting Kroger Corporate.
• DD

  DeAnna

  Apr 9, 2026
  1.0
  It's 1:20 & it says it doesn't close until 1:30. Drive-thru already had a sign saying CLOSED. So I park and go in... and of course they were closed. Not convenient for those who have busy schedules. If the closed hours have changed maybe posting it would be helpful.
• DP

  Dixie Pifer

  Mar 12, 2026
  5.0
  I needed to change my pharmacy from Meijer to ANYWHERE other than Meijer. They were extremely helpful to me, but after reading reviews for a Kroger (although I delt with the Grove City Hoover/665 local) It looks like a lot of pharmacies are having issues. It sounds like a lot of not enough employees that know what they are doing. I'm thinking I may be finding a Mail order pharmacy. You all have me scared now lol. Seriously tho they were very nice and helpful to me and I'm going to LOVE going through their Drive thru in my PJs (doing a happy dance over here) I hope it gets better for everyone and you all have a Blessed Day!
• AA

  Anonymous

  Feb 11, 2026
  1.0
  Staff can be extremely rude and they do not communicate very well. They never have anything ready when quoted and they are medications are constantly delayed for one reason or another. The drive through is also terrible and they can't fit anything in the bank tube. Why have a drive through then?
• EE

  Eddie

  Apr 1, 2025
  5.0
  Very nice and respectful people, I switched to Georgesville Kroger Pharmacy from the Galloway Kroger Pharmacy because of the Argumentative & Disrespectful tone that you were treated with there.. The folks at Georgesville Kroger Pharmacy go out their way to help and answer any and all questions you might have..