Kroger Pharmacy

Reviews

• BG

  Benjamin Green

  May 8, 2026
  2.0
  The pharmacists are always rude as hell when you call. They aren’t helpful and they offer no grace when “looking” into situations. I was told repeatedly with attitude I didn’t have a refill in and had to wait for the doctor. So I called my doctor and they said the refills were submitted already. So I called back and got a different woman who said she didn’t know why the previous one said what she said. This is the second time this exact situation happened. Giving 2 stars instead of 1 because the Second Lady filled my script, but she was rude too. Do better Kroger
• JJ

  Jacob Jackson

  Apr 20, 2026
  5.0
  Loretta is great! Stunned me to know she is a trainee. Very good people skills. Refreshing customer service. Drive thru was down line of 20 people she did not seem stressed or upset. 5 stars keep her around ill keep coming back -JJ
• WP

  Wagner Pinheiro

  Apr 16, 2026
  1.0
  We went to pickup a prescription to my husband and when we get there they’ve said there was no prescription sent to them. Then another girl there went and found the prescription and told us to go next day. Next day we get there and the person says there’s a co-payment of $150. I called the primary care to see what that was about and they were going to call back to clear things up. We went home then 20 minutes later we get a text that the co-payment was $30 and it was ready. We went back there and the person said that it couldn’t find before the insurance information which I find hard to believe because we picked up prescriptions there before and the retail price for the pills were almost $500 so if there was no insurance how can someone explain that there was first a co-payment of $150 and then later it got lowered to $30? I would love to have a good answer on this.
• CC

  Cwo

  Mar 15, 2026
  1.0
  Rude, unprofessional
• JH

  jimmy hoffman

  Mar 8, 2026
  3.0
  Although this not the most proficient place on the planet and I've had 1 issue a while back and it worked itself out. I'm not the type to hold a grudge lol we were both prolly having a bad day and it happens..I've been going g here a very long time I think since about 2018 Ppl are just ppl I get it that working at a pharmacy would about drive ya crazy 🤣 with all the moving parts. They are mostly friendly when I talk to them or im picking up a medication only thing I've noticed is when I call in a medication and there's a few of them. They should tell me right then and there if they have it or not and this happens a lot when my health aid picked them up and I'm expecting a certain one its not there ! I should get a quick call or be told it needs a refill from the Dr or they don't have it. Sometimes this happens and then im aggravated lol I try and keep my meds grouped together so I'm not running back and forth. Other than that it's ok and I try and talk to Dan! Lol he knows his stuff! Dan the man ! Ha!

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