You can go to the Immediate Care Center (ICC) if you are an existing cancer patient and experience medical conditions that need care while undergoing diagnosis or treatment. An appointment is required to be seen and you must be in stable condition. A multi-disciplinary team of physicians, nurses and other health professionals staff the ICC. Services available at the Immediate Care Center include: medical exams, diagnostic testing (CT scan, X-ray, Ultrasound), blood tests and laboratory testing, intravenous (IV) infusions, blood transfusions, intravenous (IV) antibiotic treatments, acute pain management and wound care.
Location
Immediate Care Center in The James Cancer Hospital and Solove Research Institute
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.