Salem Regional Medical Center (SRMC) continues to move forward as the regional leader in healthcare with the expansion of the SRMC Surgery & Outpatient Pavilion at Firestone Farms TownCenter in Columbiana.
This state-of-the-art facility was developed as part of SRMC’s strategic plan to address the increased demand for a convenient and lower cost alternative to hospital-based care; while offering the same high levels of quality, safety and advanced patient care.
The 76,600 square-foot facility is one of the area’s largest medical facilities, offering a free-standing medical imaging center, infusion center and multi-specialty physician offices, which opened in the spring of 2024.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.