Big Creek Surgery Center of Southwest General is a free-standing, state-of-the-art, outpatient surgical facility affiliated with Southwest General Health Center. As a hospital-based outpatient department, Big Creek Surgery Center is backed by the full resources of Southwest General. It is designed to provide excellent quality surgical care, a comfortable environment and an exceptional experience for patients and families.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.