When our team got together to discuss the values that will guide our company into the future, the needs of our patients was the first topic we discussed at length. Not everyone is a candidate for oral appliance therapy, and we are okay with that. It was clear our mission going forward revolved entirely around the best interest of every person we’re privileged to treat, without exception.
We take sleep seriously. We take patient care more seriously. With many of our staff members having sleep apnea, each person receives the guidance and attention they deserve.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.