MediCare operates 57 busy high volume retail pharmacies located across Northern Ireland. Employing over 600 staff, including 70 Pharmacists, MediCare is the biggest indigenous pharmacy group in Northern Ireland. The Head Office and distribution centre, comprising of over 60,000 sq ft of warehousing, is located at Montgomery Road in East Belfast.
The MediCare strap line “Caring for your Health” expresses very well our business ethos as our objective has always been to deliver to patients and customers the services and medicines they require in the most efficient and effective manner possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.