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FirstLight Home Care

About

Home Health Care Service
FirstLight Home Care is a leading home care company, providing compassionate in-home care, senior care and respite care to any adult in need. Whether it is illness, injury, dementia, or just challenges that come with old age, FirstLight can help you or your loved one. Our in-home caregivers take on the tasks that can seem overwhelming, such as cooking, laundry, cleaning and running errands. But we do more than that. We understand that what you want most for your loved one is help, hope, comfort, companionship and compassion. You want someone who genuinely cares. And that’s what we do. Because caring is our calling.

Location

FirstLight Home Care
7870 E Kemper Rd #400, Cincinnati, OH
45249, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.