US Acute Care Solutions

Reviews

• LS

  Lisa Sanchez

  2 days ago
  5.0
  Baptist neighborhood hospital my first time there was a very good experience. They were very kind in the moment I walked in to the x-ray tax my nurse, and the Doctor Who attended to me. I didn’t feel rushed. They didn’t leave me in the room for such a long time, but they constantly came in checking in on me. I had gone to the ER because I couldn’t breathe, but I had gone to a different place over a week ago coming into this ER worse. My doctor had his concerns for me and took actions right away. But he made sure that I was going to leave filling my best to me feeling my best is that I can work out. I’ve been working out since I was 27 years old and I’m 62 now. And because of my attending emergency doctor care I was given the OK to be able to hit the gym. And that’s everything to me. I walked out happy feeling stronger I can’t even walk to my car Without gasping for air. I would highly recommend this Hospital to everyone. God bless you all.
• DR

  Dionicio Ramirez

  2 days ago
  1.0
  Worse experience ever these people had little compassion to me even when I paid a portion of my bill and have insurance I was degraded during checking in and when asked about availability of a bed they rudely pushed me away and told me to just wait woth no update. Then following treatment I called back because I was in severe pain form my pneumonia and asked to speak to nurse line or a help line they just say go to the er and good luck. Then I was forced to go to another er and do another chest x-ray and ct scan where I got adequate treatment and treated with dignity. I guess they are jaded because its the southside but then I went to 1604 and portranco and was actually acknowleded and appreciated. This visit to mission trails was the worst and I can only imagine how they treat people without insurance.. is it sw general hospital all over again?
• CC

  Christine

  5 days ago
  5.0
  If you need a hospital that really cares and listens to you go to Glendale Memorial Hospital on Central Avenue and Los Felix in Glendale Oh! This made me think of the food! Their breakfasts were always good but their lunches/dinners were bad. That’s the only thing I could think of it. Other then the food it was great stay! Rather Excellent stay! Very tentative which most hospital she never get that! I would pick this hospital over all other hospitals because I witnessed it first hand the whole staff from the time I come in the ladies who registered me to the doctor in the ER to move me up to the eighth floor all those people, oh and all the x-ray people CT scan People MRI people were excellent and there was one particular guy that was amazing. Actually, all of them were amazing. Actually, all of them were amazing but the transporter his name was Edgar. He was so funny. He made me laugh. I told him I’d be his PR person so I could put him up on stage and make money off of him, but that’s what I needed when I was in the hospital and filling down he was the perfect person for me. He was so funny and so nice. Thank You! Chris Olivarri
• HR

  Heather Reyes

  May 12, 2026
  1.0
  I will never return to this emergency department after my recent experience. For a week, after eating, I have been experiencing severe abdominal pain. The day that I was seen in the ER, was the wrist it had been. 8/10 pain, sweating, feeling faint, nauseous, pale, dizzy. No fever or any other symptoms of being “sick”. Scheduled an appointment with my primary care physician and was referred to the emergency room to rule out gall bladder issues with imaging and bloodwork. Triage decided I had whatever stomach virus is going around. I told her I didn’t think it was that, it’s episodic. She began explaining that stomach viruses just run their course and there’s not much to do for them. My husband spoke up and said my symptoms weren’t consistent with a stomach bug, they ordered the images and sent me back out to the waiting room. A nurse came into the waiting room from the back very excitedly asking the discharge nurse working at the desk near the door where a patient had gone. She couldn’t find her patient. The discharge nurse took offense to that and they began arguing loudly in the waiting room. They were complaining loudly to other people about eachother until the shift change happened. There was an elderly woman in a wheel chair who had been brought to the waiting area from the back. She was told that someone would call an uber for her. When she got to the waiting room, she asked the nurse if an uber had been ordered. The nurse responded that she didn’t know anything about an uber. Didn’t ask any follow up questions or try to figure it out. The same discharge nurse was speaking to a mother about a note to excuse her son from school. The mother was Spanish speaking. The nurse did not call someone over to help the communication to make sure the note was correct. I intervened and translated for the mother and she left with the note excusing the correct days. There was another woman in a wheel chair who had asked if she could leave. The same discharge nurse told her no. While she was sitting there she began shaking and making strange sounds. My husband was worried she was having a seizure. He let the nurse know and she responded that it was all behavioral. It continued. The nurse came over and asked the woman if she was okay. When the woman didn’t respond (still shaking and making sounds) the nurse said, Oh, you don’t want to talk to me? Okay. And walked away. That patient was later told by the same nurse that she could have left as soon as she came back into the waiting room. Still no uber for the elderly woman in the wheel chair. I asked the same nurse, who said no, I don’t see one. But again didn’t try to help solve the problem. Shift change happened and the new discharge nurse was a lot nicer. The lady in the wheelchair was still waiting. I asked the new discharge nurse (I wish I would have gotten his name!) he called around, found that no one had called and uber for the patient (by this time she had been sitting there for hours, waiting for her uber), called the care home to let them know to expect her and helped her into the uber. When I went for my imaging, there were staff back there, on their phones, presumably taking a break. Playing music, talking about weekend plans and laughing about another patient that was in there for an ultra sound of his genital area after injury and joking about what must have happened. I needed to provide a urine sample. When I went to turn it in, I had to get the attention of a nurse on his phone. That same nurse put a wrap on a patients arm in the waiting room and said out loud he didn’t know what he was doing, that his brain wasn’t working that day. I asked about my sample I was told it was only needed to rule out pregnancy. He asked if I thought I was pregnant. My discharge paperwork says there was no uti- a couple hours later at my primary, they collected urine and turns out I do have a UTI. I didn’t see a NP, PA or MD before being discharged, except for the one in triage that told me I probably had a stomach bug. Seriously. Go anywhere else.
• LW

  Leslie Wolfson

  May 12, 2026
  2.0
  Waited almost 5 hours after being in a car wreck to be seen. Wasn't put in any type of room. Five hours later I finally was taken for xrays. The xray machine was not working properly and I had to lie on that hard table while in a lot of pain so they could fix it. The doctor didnt pull me into a room to discuss my xrays just sat out in the lobby with everyone around to hear. Basically told me nothing was broken so I was good to go. The discharge nurse was not very friendly. Only reason I gave 2 stars is because the discharge nurse and the lady at the front desk were very nice and we all had a nice conversation while I waited to be seen. For reference there was only one other person in there with me so it was not like they were super packed.