Universal Home Health and Hospice Care specializes in providing a full continuum of in-home services to meet the needs of patients at every phase of their lives. Our home office is located in Bellefontaine, Ohio and we have offices in Kenton and Urbana Ohio, as well. Our staff are highly skilled and are dedicated employees of our agency. This allows us to offer you an outstanding interdisciplinary team.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.