Sterling Optical - Cross County Shopping Center

Reviews

• NP

  Nelli Polo

  Jun 14, 2026
  1.0
  If you don't want to get stressed or insulted, don't go to this optician. Not only do they inflate the prices of frames and lenses, but they may also insult you, especially if you have an accent.that the lenses in my frame were the same as in my prescription, so I asked for proof. but the girl working there just called security. even though another person working there told her to give me a copy of the receipt. it's like she's being a bully and thinks she can get away with it.intimidating a customer when the staff is in the wrong is extremely immoral
• JH

  Jacqueline Henriques

  May 13, 2026
  5.0
  Excellent service!
• JF

  justin flores

  Apr 6, 2026
  4.0
  Overall decent experience, had some trouble with labs and timing but they were understanding and compensated for the issue.
• MG

  Michael Gonzalez

  Mar 12, 2026
  1.0
  Liars, Liars, Liars. Sales person told me there was a thirty percent discount on everything and a two hundred and fifty dollar rebate from my insurance company. It's easy to give large discount when they are over charging by three hundred percent. The sales person quote me a price of $650.00. I went to Steven John Opticians in Riverdale only 15 minutes away from Sterling Optical. I was charged $250.
• TH

  Tom Hank

  Aug 29, 2018
  1.0
  Dr Sohn is one of a kind especially with kids you will never find a dr like her. AMAZING!! The staff .. a different story, not trained, rude unprofessional but you cannot blame them if the manager is worse, rude racist, he turned his back from me on the front desk so he doesn’t check me in and there was no else there to check me in!! I waited 20 minutes for him to help me with buying glasses next to him while he was holding a conversation with this guy , of course I decided not to buy from that store that doesn’t have much options anyway , i knew i could get better glasses better price some where else. One staff member says they have my insurance information the other member says they don’t. It’s a mess. Honestly Dr. Sohn is great and worth dealing with that staff horribleness but will not buy from them. Will be waiting for Dr. Sohn to practice somewhere else .