NOVO Dialysis was founded by a group of dialysis industry veterans – both clinicians and operators – with the vision of changing the existing corporate dialysis business paradigm.
NOVO Dialysis is focused on forming collaborative relationships utilizing a true joint-venture partnership model. Working together with our physician and hospital partners,
NOVO Dialysis leverages our extensive experience and expertise to build and grow dialysis treatment centers while simultaneously providing the highest quality of care.
NOVO DIALYSIS strives to be a leader in innovative, sustainable dialysis care focusing on high quality standards and a superior patient experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.