Westside Medical Supply

Reviews

• CM

  Cassandra Murray

  Jun 30, 2026
  4.0
  I visited WMS/Gates in the Spring of 2024 for information about lift chairs for my Mother. I was glad to learn of the WMS/Brighton location when I needed to bring my Mother in store because it was closer to us. We purchased a lift chair with heat and massage for my Mother and when the time came, WMS/Brighton moved it from my Mother's address to mine. At the time I envisioned enjoying it as a nice piece of furniture not knowing that I would become totally relying on it for sleeping due to my developing osteoporosis and not being able to lie flat. Currently, I am anxiously waiting for the delivery of a newly designed rollator that's not bulky, lightweight and has other comparable features. I believe it was fairly recent that WMS/Brighton received a demo of this item for display. I know if I had
• JL

  Julie Losee

  Mar 24, 2026
  1.0
  They don’t return phone calls. They made an ordering error and would not take the item back. I don’t recommend doing business with them.
• JB

  Jane Balcerek

  Feb 11, 2026
  5.0
  The best customer service! Was looking for something to help my elderly father & it was the easiest process. Called, had the best product for the job & it was set aside for me to pick up in 15 minutes. Appreciate the seamless experience.
• DT

  Donna Tarantello

  Jun 15, 2020
  5.0
  We were very pleased with the customer service here. Marissa was more than willing to answer all of our questions, she was very conscientious and showed empathy with our situation and needs. We would highly recommend this location. Pricing was very competitive. Would definitely return when in need next time.