Certified by Westside Medical Supply • Aug 30, 2026
Medical Supply StoreWheelchairsWheelchair Rental ServiceWheelchair Repair ServiceSurgical Appliances & SuppliesHome Medical Equipment StoreMobility Equipment StoreHospital Equipment & SuppliesOrthoticsElevator Service
Westside Medical Supply has been a supplier of medical equipment to consumers, hospitals, medical professionals, and government agencies in Rochester, NY, for over 2 decades. Our compassionate, knowledgeable staff is dedicated to helping customers navigate their medical needs. Whether you're recovering from an injury, managing a chronic condition, or simply need daily medical supplies, Westside Medical Supply is committed to providing personalized attention and compassionate care. Visit one of our two convenient locations today to see our wide selection of home medical equipment, medical supplies, stair lifts, walkers, ramps, and so much more!
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
Curbside pickupAvailable
[Free/Paid] wi-fiAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Westside Medical Supply • Aug 30, 2026
Certified by Westside Medical Supply • Aug 30, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
11/27/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
Reviews
4.4
74 reviews
5 stars
60
4 stars
2
3 stars1
2 stars
2
1 star
9
TG
Thomas Gifkins
Aug 14, 2026
5.0
Excellent service!!
CM
Cassandra Murray
Jun 30, 2026
4.0
I visited WMS/Gates in the Spring of 2024 for information about lift chairs for my Mother. I was glad to learn of the WMS/Brighton location when I needed to bring my Mother in store because it was closer to us. We purchased a lift chair with heat and massage for my Mother and when the time came, WMS/Brighton moved it from my Mother's address to mine. At the time I envisioned enjoying it as a nice piece of furniture not knowing that I would become totally relying on it for sleeping due to my developing osteoporosis and not being able to lie flat.
Currently, I am anxiously waiting for the delivery of a newly designed rollator that's not bulky, lightweight and has other comparable features. I believe it was fairly recent that WMS/Brighton received a demo of this item for display. I know if I had visited in-store prior to WMS/Brighton having the demo, I would have purchased the commonly styled rollator and would not have known about this newer design which I believe will serve me just fine.
I look forward to more service with WMS/Brighton.
JL
Julie Losee
Mar 24, 2026
1.0
They don’t return phone calls. They made an ordering error and would not take the item back. I don’t recommend doing business with them.
LM
L Moon
Jul 30, 2024
2.0
Thumbs down to Marissa at this location. Rude and isn't helpful. Pushes all the work off on the other 2 younger gals who was very helpful. Left there with a bitter experience. Retire her already
BM
Brooke McAllister
Feb 27, 2019
5.0
James and the crew at Eastside Med Supply made the process of getting my breast pump AMAZINGLY easy. All I had to do was fill out brief info for myself and my insurance on their website and they emailed me within hours to confirm the pump I wanted was covered. Once I confirmed via email that was the pump I wanted, James sent me shipping info and my pump arrived (FULLY COVERED BY INSURANCE) via mail the following Monday. The process was so easy, I am so grateful. Highly recommend.
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