Part of Strong Memorial Hospital
Pharmacists are medication experts who help patients use medicine safely. We help you understand what to expect with your medicine, including how it works, how to take it, side effects, whether it is safe with other medicines, and any special handling. We are part of your healthcare team and may help you in the clinic, on the phone, or through MyChart. Medication access specialists (MAS) work closely with pharmacists to help safely dispense medicine at an affordable cost. We speak to you on the phone or through MyChart to help with insurance, copay costs, refills, and deliveries.
Location
University of Rochester Medicine – UR Specialty Pharmacy
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.