Welcome to the Complex Care Center where adults with complex childhood onset conditions can receive primary medical care and specialty services in one location.
Our team will make your health the top priority. Your doctor, nurse, and/or care manager will work with you and the important people in your life to develop a plan of care that is best for you. We will help you learn about your health condition and how to treat any other diseases or illnesses you may have (e.g., diabetes, hypertension). The more you know, the better decisions you can make about your own health.
Location
University of Rochester Medicine Nutrition & Weight Loss – Complex Care Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.