The Deaf Wellness Center (DWC) is a program of the University of Rochester Medical Center, based in its Department of Psychiatry. The DWC staff engage in clinical services, teaching, and research activities that pertain to mental health, healthcare, sign language interpreting, and other topics that affect the lives of people who are deaf or hard-of-hearing.
Videophone for Voice Callers or VP Users:
585-286-5041
Telephone (Voice or TTY):
585-275-6785
Part of Strong Memorial Hospital.
Location
University of Rochester Medicine Deaf Wellness Center (DWC)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.