SafeHaven International LLC is a Black woman-owned, MWBE-certified psychiatric mental health clinic serving the Rochester, NY community. Founded by La Carla Holmes, DNP Candidate, PMHNP-BC, we provide compassionate, evidence-based outpatient psychiatric care for adults navigating mental health challenges, mood disorders, psychotic disorders, trauma, and co-occurring substance use. Our mission is to create a safe, affirming space where every patient feels seen, heard, and supported on their path to healing. We accept most major insurances and welcome new patients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.