LensCrafters

Reviews

• SB

  Samantha B

  1 day ago
  5.0
  The staff here is so pleasant and kind! I want to especially call out Martha who went above and beyond to help us find the perfect pair of glasses for my husband. She even went as far as showing us the alternative colors the different frames came in and I'm so grateful for her recommendation because they're absolutely perfect!! I keep catching myself admiring him because they're so flattering on him and I just wanted to shout her out because we wouldn't have thought to try them in another color that wasn't present. She also made sure to go over all the details and taught me things about my own glasses as well for when I order them in the future. Everyone there is amazing and very friendly and we highly recommend them. Dr. Vilasi is always very thorough with her exams and very kind and has helped me find much better contacts for my eyes! 10/10 overall
• CC

  Christina Cauffman

  May 13, 2026
  5.0
  I had a fantastic visit. Greeted upon arrival by Martha, whom took care of helping me pick out frames and the entire check out process. She even helped me find the best price for my insurance coverage and the discounts that I was able to apply. All the staff was so friendly and knowledgeable. It was a great experience from start to finish.
• LS

  Lana Soroka

  May 5, 2026
  2.0
  I am disappointed in the customer service. waited 30 minutes without a single staff member acknowledging me. When I asked to be helped, I was told to sit and wait, and then watched multiple people who walked in after me get helped first. No explanation, no check-in. I understand things get busy, but basic communication goes a long way, letting someone know they’ve been seen and giving a realistic wait time is the bare minimum. I left without being helped. Lost my business.
• MO

  Melissa Olaskey

  May 4, 2026
  5.0
  I had a wonderful time at this LensCrafters location! I worked with Adrian and he was incredibly helpful. He was very patient, welcoming, and informative. I look forward to coming back and working with him again! It seems like they have an awesome team over there with very kind people. Thank you again Adrian!
• JV

  John Vincent

  May 2, 2026
  5.0
  Superb. The eye exam area is very efficient. Dr. Vilsa was very pleasant and informative. She explained things clearly, answered my questions, and told me what I tell the optician when I got my glasses. Martha was my optician. She was a joy to work with. She was very personable, knowledgeable and thorough. She was very familiar with my insurance coverage (Humana Medicare) and discounts I could take advantage of. She discussed all my options and recommended which one was most cost-effective. She saved me enough that I could afford to get sunglasses in addition to my regular glasses.

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