His Branches, Inc. operates as a non-profit community health center for all ages with neighborhood-based clinics in the 19th Ward and Beechwood communities in Rochester, NY. Our goal is to bring hope, healing and restoration to our patients and neighbors through medical care and community development. Primary care, Integrated Mental Health Counseling, Bilingual services and Walk-In Hours available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.