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Burd Home Health

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About

Home Health Care ServiceAdult Day CareMedical Supply StoreNursing HomeSenior Citizen Center
BURD Home Health is a leading agency for the Consumer Directed Personal Assistance Program (CDPAP). The program allows people who need care to hire their family members, friends, or anyone else they trust as paid caregivers, and the caregivers are paid by Medicaid. Our team assists in registering for the program, onboard caregivers, and manage payroll. We are a verified CDPAP facilitator to work with the Public Partnership LLC (PPL). Headquartered in Rochester, we are currently serving families all around New York and five other states. We provide local in-person support in Rochester and Buffalo and remote support in the rest of the state. Our mission is to help families keep their loved ones out of nursing homes and provide care at home.

Location

Burd Home Health
274 N Goodman St Suite A403, Rochester, NY
14607, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.