UR Medicine Primary Care provides the area with a new and proactive approach to primary care. In fact, we are the first primary care center in the area to be Level 3 certified by the National Committee for Quality Assurance—the highest rating for this new model of care.
Location
University of Rochester Medicine Primary Care - Medical Associates of Penfield
1835 Fairport Nine Mile Point Rd #100, Penfield, NY
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.