DeGraff Medical Park's team of skilled health care professionals are committed to providing high quality, personalized care.
Dedicated to excellence with its state-of-the-art Emergency Department, exceptional physicians and experienced staff, DeGraff continually ranks among the best in the delivery of overall patient satisfaction. As part of Kaleida Health, the largest health care provider in WNY, DeGraff's identity has evolved to better serve the community's common healthcare needs of today, while maintaining the gateway to advanced care when required.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.