Essen Health is a multi-specialty, physician led medical practice and Accountable Care Organization. With over 35 office locations, Essen Health offers Urgent Care, Primary Care, Specialty Care, House Calls and Social Services support to patients in New York City and the surrounding areas. Essen is the largest privately held medical practice in the Bronx and the largest house calls organization in New York State. Essen’s mission is to innovate and transform the current health delivery system to improve the overall health of the communities we serve. Essen’s vision is to provide the most vulnerable and underserved communities access to the highest quality care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.