ER1 was the first emergency department in the region to be fully integrated with a cardiac care center and the first to employ physicians who specialize in emergency medicine.
Medical coverage is provided by Keystone Healthcare Management, a physician group dedicated to providing high quality care using residency-trained, board-certified emergency medicine physicians.
ER1 is also an important component of Memorial's New York state-designated Stroke Center, the first and most experienced center of its kind in Niagara County.
ER1 is home to the only dedicated psychiatric emergency department in Niagara County, providing comprehensive adult psychiatric assessments 24 hours a day, seven days a week.
To contact ER1, please call (716) 278-439
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.