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FLACRA - Otte Hall

About

Addiction Treatment CenterRehabilitation Center
FLACRA 820 residential services provide people with substance use disorders a safe living environment with support for a successful recovery. Our stable, 24-hour supervised housing treatment program offers clients individualized education and guidance with activities of daily living, counseling and vocational education services. Career development occurs through work readiness programs. Therapeutic environments are strength-based and client-centered, and include staff from multi-disciplinary backgrounds. Family involvement is strongly encouraged.

Location

FLACRA - Otte Hall
621 Church Street, Newark, NY
14513, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

Boost local visibility and reputation with reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.