RMA of New York is accessible for fertility care throughout three locations in Manhattan, with facilities on the East Side, West Side and Downtown, with the East Side serving as home to the laboratory. Facilities are newly designed and spacious, and the East Side location (635 Madison Avenue) is open seven days a week so that each patient can be closely monitored. RMA of New York houses their medical suites, in vitro fertilization (IVF) surgical procedures rooms and embryology laboratories all under one roof, enabling the ability to provide you with continuous, convenient care. In addition, there are offices in Brooklyn, and Westchester (White Plains) to provide patients closer access to RMA of New York’s services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.