NYU Langone Ambulatory Care Chelsea

Bring copies of pertinent medical records (doctors’ notes, lab and imaging results or films when available), your insurance card, a photo ID, and any referral or precertification information if applicable. If you completed patient forms in advance, please bring them as well.

Yes. Many NYU Langone providers offer video visits. You can schedule a video visit online, through MyChart, via the NYU Langone Health app, or by calling your doctor’s office. Note that video visits are subject to state licensure rules and insurance coverage—confirm availability when scheduling.

NYU Langone offers Amazon One for fast check‑in (optional). You can enroll in Amazon One from the NYU Langone Health app and then follow on‑screen instructions when you arrive. If you prefer not to enroll, front‑desk staff will assist you with check‑in.

Schedule imaging appointments through the NYU Langone website or MyChart; imaging scheduling pages list preparation instructions. Some imaging exams may require insurance preauthorization—if authorization isn’t received in time, the exam may be rescheduled. For imaging billing/authorization questions call the imaging preauthorization number listed on the imaging page.

Virtual Urgent Care offers video visits with board‑certified clinicians for many minor acute conditions and is available in participating states. You can schedule a Virtual Urgent Care visit online; coverage and hours vary by service—confirm eligibility and coverage when scheduling.

You can view recent test results, medical records, medications, and immunizations in your NYU Langone Health MyChart account. To request copies of records or older results, contact your doctor’s office and complete the required release forms.