HospitalHospice & Long Term CareMedical ClinicNursing Home
NYC Health + Hospitals/Gouverneur is a 295-bed skilled nursing facility, 5-Star Rated facility, ranked one of the Best Nursing Homes in New York State by Newsweek. Located on Manhattan’s Lower East Side, Gouverneur provides short-term rehabilitation therapy and onsite clinical services.
Location
NYC Health + Hospitals/Gouverneur
227 Madison Street, Clinton St Entrance, New York, NY
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.