LensCrafters Optique

Reviews

• JL

  Jacob L

  2 days ago
  5.0
  Walked in on a Saturday, had my appointment the very next day, then 3 days later my glasses were ready to pick up and perfect. The whole team was incredibly helpful (Shoutout Candice especially for her assistance!), attentive, and informative. Would easily recommend to anyone!
• JR

  Jeannette Rucker

  5 days ago
  5.0
  In 2025, I had to find a new Optometrist because the one I was going to for years would not accept my new Eye insurance through my job. I have been pleased with Dr. Mohammed Hamza. He is personable, friendly and gives a thorough exam (high tech office). Infoma (sp) who assisted after my exam was also very pleasant and knowledgeable. I did not know that my new insurance gave me money off for a new pair of glasses, she informed me of this fact (good to know). Although they could not accommodate my rimless frames the new pair she helped me choose was a close style & color to my preferred frame and the price was right. I am pleased with this LensCrafters location and will continue with them. I went to one other before settling on the B'way location because this location was more welcoming and professional. I was greeted as I entered unlike the other location. Their service is prompt, efficient and pleasant.
• JF

  Jonathan Febo

  Aug 5, 2026
  4.0
  This location is super convenient! The Dr.’s are thorough and helpful. The staff in-person is attentive and knowledgeable. Over the phone, however… begs for more kindness. They always sound like “ugh, here’s this phone again…” and they don’t seem to be aware that they are coming off standoff-ish and rude. Then you walk in and it’s a very different greater experience. (You could think is a commission opportunity)
• MM

  M M

  Jul 31, 2026
  1.0
  I'm a victim of identity theft. Someone stole my credit card and made a purchase in this store using my stolen card and ran a charge over $1000 I called to speak to the manager voicing my concerns of why they let customers buy without checking their ID along with the credit card. He said let me help you out with that and HUNG UP the phone on me. I tried to call back numerous times just to be answered by someone else who puts me straight o HOLD. Please BE AWARE of the level of honesty and integrity this business have..i will report them to the consumer affairs, BBB and the Federal trade commission for not following the law by checking for ID when runing a big transaction using a stolen card. Very disappointed but I will get it to the highest level and cc the mayor's office with this
• CJ

  Cornell Jones

  Jul 30, 2026
  5.0
  Ifeoma was absolutely wonderful! She fixed my shades in record time and made the entire experience pleasant with her beautiful smile and positive attitude. She was professional, efficient, and clearly knew exactly what she was doing. Excellent service from start to finish!

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