Warby Parker Union Square

Reviews

• FR

  Flavio Ralli

  2 days ago
  5.0
  Lamont and Ant are the best. They really helped me and have been incredibly kind to me. Thanks to them, I finally found what I had been looking for for ages. Sincere thanks, guys!
• JH

  James Heggs

  May 13, 2026
  5.0
  I have had not one complaint about this brand. I heard the podcast on how it was created. I think it was in real time, they went through though entire naming process for the brand. Curious I had to see if the potential meant the reality. And it did. I had been paying for brand names here and there and even with my union benefits you are still paying a decent amount but at Warby its a whole different ballgame. I had moments where the job I had was non union with crappy benefits and I was still able to upgrade for less than name brand bought with union benefits. Now that I am back in a union position its a win-win, even if the insurer was out of network. My glasses, aviators with transitions-with a prescription (I'll disclose my eyes havent changed much since junior high and I'm 50) was $300! You're not getting that anywhere I used to shop.
• CC

  Connor Coleman

  May 5, 2026
  5.0
  Mariel was super helpful in helping me select multiple pairs! I was struggling with what my accent my face best but she was super patient and offering me feedback on frames I was looking at while also giving suggestions based on pairs I had purchased in the past so could stay close but still new and refreshed! Great experience, and while I felt guilty not selecting a pair today (I always sleep on these decisions) I will be back to her credit!!! Thanks Mariel!
• JC

  jerkin my chain

  Apr 28, 2026
  1.0
  I went online and picked out a pair of glasses that seem to fit fabulously. I submitted my request for these sunglasses. warby Parker requested a copy of my prescription which I submitted after I went and visited my ophthalmologist this morning now three weeks have gone by. I still don't have the sunglasses which I need. I was told I would encounter some trouble with my choosing Warby Parker. I paid no attention. I like the way the glasses looked well. I got the prescription. I sent it to them. That wasn't enough. They wanted me to go to the website to measure my pupil distance I'm 70 years old. It's been a month. I did what was required. I am not going to be measuring my pupillary distance. I'm a lay person. I'm 70 years old. I was advised against Warby Parker. I was a fool not to listen. I'll never have the time that I spent with this organization back again I had better get my money refunded. I'm livid.
• AR

  Ahmad Ragab

  Apr 25, 2026
  5.0
  Process was smooth and efficient. Staff were lovely and professional. All my questions and needs were easily resolved (vision test for license renewal, new prescription, adjust my current frames, and new frames). Doctor was knowledgeable and offered clear guidance. Also the frames I got were exactly what I was looking for, clean modern equipment, learned I had a small but old scar on my cornea, which I didn’t know about.

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