This profile is uncertified and using publicly sourced data
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Business Details
About
OpticianOptometry
The Optical Shop is an independent, family-owned and operated business in the Wykagyl community of New Rochelle. With over 25 years of experience in the industry they strive to give their customers individualized care. Essie Giraldi and her daughter, Danielle Cirasella, along with their team of opticians and Optometrist, Dr Ellen Cutler, look forward to servicing the community’s optical needs.
Location
Hours
MondayClosed
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.