OurCare Health of New York, previously Vision Home Care Services, provides in-home support services to help seniors remain independent and give families and loved ones peace of mind. We inspire lasting relationships between caregivers and care recipients. Our caregivers embody the values and vision of OurCare, and represent what we stand for as a company with services and schedules tailored to your needs, not ours. We look to develop a trusting and lasting relationship by delivering OurCare to meet your needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.