Malta Med Emergent Care

Reviews

• AA

  AM

  4 days ago
  1.0
  Got my hand caught in part of my truck engine. The fan blades tore through 2 fingers. I was bleeding all over the place and waited 6 hours to be seen due to others having gas pain and kidney stones (THEIR WORDS). DO NOT GO HERE UNLESS THE ER IS FULL. I will be going to the ER in the future with any health related concerns. This place is a joke!
• MF

  Marcella Flynn

  4 days ago
  1.0
  It's called emergent care, however there seems to be a lack of proper triaging and prioritization. My husband just had an ultrasound and was diagnosed with a blood clot after a knee replacement. We waited for 3 hours. 3 hours without his leg being elevated or his knee being iced. Had I known what a cluster it would be, we would have gone straight to an emergency room and bypassed this mess of a facility.
• MC

  Monique Cooper

  Aug 26, 2026
  1.0
  Checking was fine when I got my xray was fine but when I walked out of the room I was seen in [rm18] the receptionists and some other employees that were sitting where the rooms are had something smart to say about my weight and try to hide in a conversation she was having with her colleagues. She's lucky I didn't care. She should really watch her mouth before she meet someone who will check her. How rude and unprofessional. I hope I get a survey so I can state what happen because she seemed to comfortable doing such a thing. If you have something smart to say say it to the person's face coward
• TA

  Tom Albrecht

  Aug 26, 2026
  1.0
  I had an emergency visit 8/7/26 and the care was wonderful, however I dropped my wallet there and had to drive back the next day as I was told it would available to pick up with security (No Security people there as I was told) and it wasn't to be found. So, I went back Monday morning and over $300.00 was stolen from my wallet that I was told it was left at security. I then called Mary who I guess who is in charge the next day and she told me she would have to look into this. I called a week later because I haven't heard from her and she was on vacation but I did leave her a voicemail to call me back when she returned on 8/18/26 with no response. I called yesterday and the receptionist said is in and came back to tell me she is not available. (Standard) So now the staff don't know anything. The Security people don't know anything and Mary is ignoring me hoping I go away. This is not going to go away because people need to know that their SECURITY people are thieves and all should be fired. They are not to big to intimidate people and must be held accountable! This will find its way to WNYT.
• NL

  Nick L.

  Aug 22, 2026
  1.0
  If you ever felt like waiting 6-7 hours for 30 minutes worth of medical treatment, this is the place for you! They should rename it to Malta Med Leisure Care. Pack a lunch, a book, your laptop, whatever, and get comfy because you’ll probably be seen within the next 3-4 business days. The whole point of an urgent care is that you need medical treatment that can’t wait until a regular check-in with your primary, but it’s not serious enough for the ER. You’re supposed to be seen quickly, worked up, and sent on your way. This place is a step up from a regular urgent care and it’s more akin to an ER - there’s full diagnostic testing and a lab on site, and you’re given a room and a bed when you’re finally seen by a provider (which takes another 2 hours when you get a bed, after you’ve waited for 3 hours in the waiting room). But at the end of the day, they’re not a hospital, and should be better staffed and equipped to turn treatment around much faster. There seems to be no shortage of staff and if this place only treats conditions that do not require emergency medicine, then there’s no reason why it should take several hours to be seen by a provider. Unless you think you *really* need diagnostic testing beyond just an X-Ray, or lab work, or it’s in the middle of the night, there’s absolutely no reason whatsoever to go to this place instead of a smaller local urgent care facility. You’ll wait just as long (maybe not even as long!) at any of the local ER’s, except for maybe AMC for the same treatment. Sure, it’s cheaper than an ER visit - but not by much, and the level of care is lacking.

Frequently Asked Questions About Malta Med Emergent Care