barre3

Reviews

• JZ

  Joy Zhu

  2 days ago
  5.0
  I recently tried Barre3 in LIC, and it has motivated me to keep going back. I've done the Signature, Strengths, and Cardio classes so far - the circuits are a bit varied each class, which keeps things challenging. I walk out of every class feeling great (although it doesn't get easier). Added bonus: the studio is cozy and always smells great.
• AA

  Arina Arakelova

  Jun 27, 2026
  5.0
  The studio is so cozy, clean and welcoming! I’ve taken multiple type of classes and all of them are challenging, but fun at the same time. I love coming back to this studio and recommend it to all my friends!
• RR

  roseeyaoyao

  May 31, 2026
  1.0
  Reply on June 5: I need to correct several inaccurate statements in your response. First, your front desk staff never asked for my name. If you truly reviewed the footage, you would clearly see that I was repeatedly told to wait while she attempted to locate the reservation herself. At no point did she ask me for my name as you claimed. Therefore, the statement that I “declined to provide my name” is simply false, also as per your previous response that you can locate booking also approved that what she said on my visit that she cannot find the reservation is false. Second, your staff insisted there was no reservation in the system, despite the fact that I had proof of the booking. After the incident, I contacted ClassPass directly and was informed that my reservation had in fact been successfully confirmed. What concerns me most is that I emailed both the studio and ownership after the incident seeking clarification and a resolution. To this day, I have not received a proper response or solution. Instead, the only detailed response I have received is a public Google Review reply that appears focused on defending staff and presenting a version of events that does not match my experience at all. I would also encourage you to review the footage carefully, including how different customers were greeted and spoken to. During my visit, I observed a noticeable difference in the level of warmth and courtesy shown to some customers compared to others. I will let readers and other customers to draw their own conclusions from that observation. My original review was never about your booking policy. It was about the attitude, professionalism, and customer service I experienced. Your response unfortunately reinforces that concern. Rather than acknowledging a customer’s experience and attempting to resolve it privately, you have chosen to publicly dismiss it while making claims that are not supported by what actually happened. Update to reply the owner: I understand the policy and my review was never about whether the policy exists or should be enforced. My concern is how the situation was handled by the front desk staff. At no point did I argue with the policy or ask for special treatment. I was simply trying to understand the situation and explore possible options, which exists as per my original review. Also to be clarify, the front desk staff kept saying she cannot find the reservation when i provide both of our names, which approved that's not true since you can locate it in the system. A policy can be enforced professionally, respectfully, and with empathy. Unfortunately, that was not my experience. The tone and manner in which I was addressed made me feel unwelcome and treated differently from other clients, which was both uncomfortable and disappointing. Original review: I’ve been taking Barre3 for over 7 years and recently moved from Toronto to New York. Unfortunately, my experience at the LIC studio was the most unwelcoming Barre3 experience I’ve ever had. There was an issue with my reservation, which I completely understand that studios have policies regarding reservations and waivers, and I was more than willing to resolve any paperwork or registration requirements.I was willing to create my own account, sign a waiver, or explore other options. Instead, the front desk staff was dismissive, and made no effort to help. From the moment I walked in, she was impatient and unwelcoming. Rather than trying to help find a solution or explain the policy professionally, she repeatedly told me I could not attend and essentially sent me away. Ironically, the instructor who was called over was far more welcoming and at least took a moment to greet me. The front desk staff never once said “welcome,” showed any empathy, or made any effort to assist a potential long-term client. What was most disappointing was not the policy, but the attitude. With so many fitness studios in LIC, I would not recommend spending your time or money at this one.
• CD

  Claudine Desroches

  May 28, 2026
  5.0
  So good! Can’t wait to see results
• MP

  Madi Phillips

  May 23, 2026
  5.0
  This place is wonderful. Clean, spacious, and a nice variety of instructors! I am now considering a membership because of all this place offers!

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