Warby Parker Walt Whitman

Reviews

• KS

  Karey Savino

  Jun 28, 2026
  5.0
  I got my first pair of glasses from here a few years ago and when I needed to get an eye exam decided to see if they provided this I was able to change my appointment several times due to scheduling and they work with me with no issues was able to pick two beautiful pairs of glasses and I should get them within a few days from my exam. I already got the tracking email. Normally what I'm getting for two glasses, eye exam and contact lens exam I would maybe get one pair of glasses from my local eye provider
• PC

  Patrick Cassino

  Jun 13, 2026
  5.0
  Excellent service at the Melville, NY location. Lori and Dr. Yoshi were especially helpful and professional.
• MP

  Maribel Poveda

  Jun 11, 2026
  5.0
  Everyone was very knowledge and patient. I would use this store again.
• PD

  Phil Dalton

  Jun 9, 2026
  1.0
  I'm very disappointed with my experiences at Warby Parker. I needed new glasses, as my old Warby Parker glasses -- that I liked very much -- expired as my eyes degraded. So I scheduled an appointment. My eyes were examined by someone I'd describe as jittery and scattered. She kept pushing a cornea map for $39.00. Anyway, she wrote a prescription, and I awaited my glasses. When they arrived, they were unwearable. I couldn't see anything. I brought them in, and they re-examined my eyes. I had a new optician who asked questions and performed tests the first one failed to do, including a test for close reading. Given that my lenses are progressives and that I read a lot, that seems important. Anyway, she compared her script with the previous one and concluded the first person entered the script numbers incorrectly. So, my second pair of of glasses arrived and they were crooked. I needed to hike them up on a thicker part of my head (not my ears) to hold them straight. I returned to Warby Parker to get them adjusted. The person who offered to help me did not have a professional self-presentation. He also refused to listen to me, as he removed the glasses from my head and began bending them all about. He put them back on my head and asked me how they looked. Well, they didn't sit level on my ears. I replied, "They look all marked up by your finger prints." He gave me a look and cleaned them off. I told him I'd try them out around the mall and come back. Instead, I walked over to Lenscrafters where an optician asked me what the problem was, read the measurements, asked if I had progressives, went in the back for ten minutes and returned with my glasses in a condition that settled properly on my ears. My experiences with Warby Parker this time around has me wondering which private equity firm is trashing it. It is unlikely that I will return.
• MP

  Mary Paceleo

  Jun 6, 2026
  5.0
  I decided it was time for new glasses and I also needed an eye exam. I was greated immediately when I walked in and after trying a few frames, the associate said that I should look at frames for a small face. I was brought to another section, and within 5 minutes found 2 pairs of glasses that I loved. I asked if there were any open appointments for an eye exam, and luckily there was. I was checked in, examined and the entire process, from walking into the store to the checkout was just about an hour. Best experience I've had buying glasses and having an eye exam. Thank you to all who helped me today!

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