Albany Med EmUrgentCare

Reviews

• GA

  Greg Allardice

  Apr 18, 2026
  1.0
  Went there for an issue with my tooth back in January. I am on Medicare and Medicaid. I don't have co-pays. They only submitted to Medicare, got stuck with a billing stating I owed $100 something for anti-biotics. I called twice, once the woman said it looks like they didn't submit to Medicaid, but Medicare was declined? She said she'd submit it for medicaid. 2 weeks later I call back, another woman stated "the previous woman never submitted it to Medicaid, she'll get right on that. I said what happened, and if I should call back in a week, she said no wait a month. I waited, then got a bill in the mail stating I still owed it. I know what they're trying to do, they don't want the wait times and expect me to pay this out of pocket or ruin my credit over their mistakes. I'm going to call again on Monday and if the situation isn't rectified I'll need to contact someone that deals with these types of situations. It is malpractice, and a complete rip off. Their customer service from my experience is horrendous and if you're on Medicaid or Medicare, I'd suggest looking at one of the other multi-locations to get healthcare done, because they lack complete professionalism.
• LK

  Lameka King

  Apr 9, 2026
  1.0
  The lady at the front desk right now is so inconsiderate and ignorant. I’m here for dental pain and can barely talk. Then she’s talking to me like I don’t understand what’s she’s saying. Mind you most likely I’m smarter than her…and then she calls to the back and starts laughing on the phone to the providers in the back talking about me like I couldn’t hear them. She wasn’t whispering. Now if I wasn’t in pain I would’ve dragged her over that counter because you need to watch the way you talk to people. Will not come back here.
• LS

  Lynnette Stephan

  Mar 26, 2026
  5.0
  Extremely professional, kind, and the PA I saw was excellent and knowledgeable. I'm an RN so I was very impressed with how well run the office was and the level of expertise I encountered.
• JB

  Jess B

  Mar 11, 2026
  5.0
  My baby is feeling much better after our visit. This was our first time coming here. The staff were very friendly and made us feel comfortable right away. Jacob brought us in and was very kind and attentive. He even gave a balloon, which made the visit a lot easier for her. The doctor gave us prescription and was very kind as well. Thank you for your care I appreciate it!
• JC

  Judy Carnavos

  Jan 7, 2026
  5.0
  The receptionist was friendly. The PA, Shane, I saw was patient, kind and a good listener.

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