Step One (Child & Family Guidance Center Addiction Services, Inc.) is dedicated to providing family oriented, quality, time limited, cost-effective treatment programs to individuals living with Substance Use Disorders and/or Mental Health Disorders and their families.
We are committed to delivering services that are unique in the Mid-Hudson Region in terms of quality, comprehensiveness, flexibility, availability, and sensitivity to all populations. Our clinical and administrative team adhere to the highest professional and ethical standards.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.