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Business Details
About
Medical ClinicDoctorInternist
Planted Direct Primary Care is an Internal Medicine practice in Rochester, NY run by Dr. Sandra Koehn providing personalized primary care for busy adults, caregivers, and families. We offer concierge-style care without insurance barriers through affordable monthly membership. We value faith-centered, whole-person care rooted in dignity and compassion.
Services include comprehensive preventive care, chronic disease management, treatment of acute illness, lifestyle medicine and osteopathic manipulative treatment (OMT). We offer same- or next-day appointments, long unrushed visits, transparent pricing, and direct access to the physician by phone and text.
Location
Planted Direct Primary Care
333 W Commercial St Ste 300, East Rochester, NY
14445, United States
Hours
Monday8:00 AM - 3:00 PM
Tuesday8:00 AM - 3:00 PM
Wednesday8:00 AM - 3:00 PM
Thursday8:00 AM - 3:00 PM
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.