John R. Oishei Children’s Hospital is Western New York’s regional center for comprehensive and state-of-the-art pediatric trauma, surgical and medical care, including neonatal, perinatal and obstetric services. Oishei Children’s Hospital is the region’s only Level I Pediatric Trauma Center, Level IV Neonatal Intensive Care Unit and state-designated Regional Perinatal Center. Highlighting its nationally recognized achievements in patient safety and quality, Oishei Children’s Hospital was named a ‘Top Children’s Hospital’ in 2018 and 2019 by The Leapfrog Group, an independent watchdog organization.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.