Endoscopy Center of Western New York, LLC (ECWNY), is committed to the prevention of colon cancer and treatment of diseases of the GI tract. Our center has received deemed status accreditation through the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC) and has been designated as a Center of Excellence through the American Society for Gastrointestinal Endoscopy (ASGE).
The physicians at ECWNY maintain a high level of excellence and choose to participate in the GI Quality Improvement Consortium (GIQuIC). GIQuIC allows us to monitor quality indicators and to improve patient outcomes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.