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Business Details
About
Home Health Care Service
Crossroads House began its mission in 1998, as a comfort care home for residents of Genesee, Wyoming, and the surrounding counties of western New York. It is our honor to care for those who are in their last three months of life. We are an alternative to a hospital or nursing home when care can no longer be provided at home. Our trained staff and volunteers tend to the physical, emotional, spiritual, and social needs of our residents while affirming them a dignified quality of life, 24/7. We become the ones who do the caregiving so you can be a family again: making memories, building a legacy, sharing your love. To our future residents: we will help you live your best life until you take your last breath.
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.