Eye Exam
Your vision is our focus. With the latest advancements in vision technology, we’ve got your eye health covered. Arrange your comprehensive eye exam today!
Brand Certified
LensCrafters
4.5(476 reviews)
Certified by LensCrafters • Jun 21, 2026
Business Details
1 Crossgates Mall Road, Albany, NY
12203, United States
Certified by LensCrafters • Jun 21, 2026
(518) 869-8578
Certified by LensCrafters • Jun 21, 2026
https://local.lenscrafters.com/ny/albany/1-crossgates-mall-road.html
Certified by LensCrafters • Jun 21, 2026
About
Certified by LensCrafters • Jun 21, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Jun 21, 2026
Hours
Certified by LensCrafters • Jun 21, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Products & Services
2 lists · 5 items
Explore offerings from LensCrafters on 1 Crossgates Mall Road in Albany, with popular products available at this location.
Reviews
4.5
476 reviews
5 stars
408
4 stars
9
3 stars4
2 stars
13
1 star
42
- MBMartina Boyce5 days ago5.0Always a great experience at Lenscrafters in Albany, NY. The staff is friendly and helpful and the service is professional and knowledgeable.
- BBBenjamin BatesJun 21, 20261.0Showed up to my appointment and waited over an hour to be seen. Completed my exam, and the moment I said I was considering looking online for frames, all politeness was dropped and I was treated rudely like I was wasting their time not giving them a sale. I took the prescription they gave and ordered from several different providers online; I've had migraines daily for two weeks no matter what glasses I use. Likely going to have to go somewhere else for another exam to get a correct prescription.
- ZZZamariaJun 11, 20265.0I had problem with my previous glasses done at another LensCrafters and they were extremely friendly and helpful of my situation! Mason specifically helped me and is an amazing worker!!
- TFThe Grant FamilyJun 8, 20265.0Caleb , Nisa , Onna & and Whole Staff was Top Notch ‼️ they Definitely walk you through everything and explain everything detail by detail it didn’t feel like it was just a money exchange / insurance scam if you get where I’m coming from definitely recommend this place for your eye wear and many other things you may need Keep up the Great Work 🫡
- MFMarie FMay 22, 20261.0I tried to schedule an appointment online. My name got truncated. Then the office left me voice mail saying they needed more information including that name - if so, why doesn't the online request form include it? Then I got a text message asking me to complete forms. The 2 factor authentication message took over 12 hours to appear. This was supposed to be a "virtual" exam - if this is how their remote systems work, I have no faith in that process.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Albany offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also offer prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Albany?
You can schedule an eye exam online via their reservation link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0722&storeId=10851.
What are the hours of operation for LensCrafters in Albany?
LensCrafters is open Monday to Tuesday from 10:00 AM to 6:00 PM, Wednesday to Thursday from 10:00 AM to 7:00 PM, Friday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does LensCrafters in Albany offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for their products.
What are some popular nearby places to LensCrafters at Crossgates Mall?
Nearby popular places include Amazon 4-star for shopping, Bath & Body Works for beauty supplies, and Kazan Albany as a Japanese restaurant and bar. These locations offer great options to visit before or after your eyecare appointment.
Are there dining options close to LensCrafters in Albany?
Yes, there are several nearby dining options such as Kazan Sushi, Ramen & BBQ, Funny Bone Comedy Club & Restaurant, 110 Grill (American cuisine), and Taco Bell for quick tex-mex food.
What entertainment venues are near LensCrafters at Crossgates Mall?
Entertainment venues nearby include Funny Bone Comedy Club & Restaurant for comedy shows and Apex Entertainment Albany, an arcade and amusement park, perfect for family fun before or after your visit.
Which designer eyewear brands are available at LensCrafters Albany?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Oakley, Ray-Ban, Tiffany & Co., and many more.
What payment methods are accepted at LensCrafters in Albany?
They accept various payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.
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