We are a locally owned and operated senior care company located in Albany, NY. We are also part of a franchise which includes over 1000 offices world wide. As a local franchise we get the opportunity to live and work with seniors and their families in our own community.
When given the choice most people will choose to remain home, often in the very same home they lived in for many years.
When the goal is to remain home and not have to move to a facility; we can help!
With services such as:
-Home Helper tasks for helping around the
home.
-Companion Services
-Personal Care Services such as bathing &
toileting.
-Incidental Transportation
-Alzheimer's & Dementia support
-Respite
-Medication Reminders
-Meal Preparation
And more....
Personal care assistance helps adults maintain dignity as they age while receiving the care needed to stay healthy and independent. When needs extend beyond your family’s comfort, we’ll provide a helping hand with: Bathing, Grooming, Bathroom Assistance, Dressing, Mobility, Sitting and Rising & Getting In and Out of Bed
We believe the right care approach can help anyone maintain a high quality of life even in the face of memory loss. Let us create a personalized care plan that delivers stability, support and compassion through: Genuine Relationship Building, Learning the Person’s Life History, Positive Reinforcement, Encouragement & Establishing a Stable Routine.
Our expert caregivers can help prevent your loved one from feeling lonely. Companionship for the elderly includes activities that stimulate the mind and keep the body active, such as: Creating Photo Albums, Listening to Music, Organizing Closets, Crafting, Gardening, Walks & Playing Cards.
When driving becomes challenging for elder adults, they can rely on an expert caregiver to safely provide transportation to various appointments and activities, such as: Doctor Appointments, Worship Services, Senior Centers, Fitness Classes, Club Events, Volunteer Meetings & Museums.
Our trained caregivers provide a clean home to live in and nutritious meals through services like: Light housekeeping, Meal Planning, Recipe Research, Cooking, Grocery List Preparation & Grocery Shopping.
Our compassionate caregivers deliver the practical and emotional care a family deserves throughout the hospice experience with: 24-hour Home Care, Personal Care, Medication Management, Overnight Care, Respite Care & a Compassionate Ear.
Living with a chronic health condition can feel overwhelming and draining for everyone involved. Our skilled caregivers relieve the burden with person-centered care tailored to individual needs.
Home Instead offers highly trained, trustworthy caregivers to assist your loved one around the clock. We can tailor this home care to meet your needs by using live-in services with a single caregiver or hourly caregivers with multiple shifts.
Home Instead is a certified VA provider. We provide guidance and support for our veterans to work with the VA and get approval for home care benefits. We also help our clients learn about other VA benefits like Aid and Attendance which can provide financial assistance for spouses of veterans.
We help our clients file claims and process Long Term Care Insurance benefits. Our streamlined process allows for quick reimbursement and accurate information for LTC insurance companies. We provide this services at no cost for our clients.
Reviews
4.6
22 reviews
5 stars
20
4 stars0
3 stars0
2 stars0
1 star
2
EM
Ellen Meckler
Jan 28, 2026
1.0
I have been using Home Instead for years and have been satisfied until today. I recently scheduled a ride to my doctors office. It is below zero. I received a call soon after telling me they no longer provide transportation so they canceled my ride. It's below zero. I'm a senior with serious heath issues. This is inexcusable!!! I will never call them again!!!
PD
paula DeFrancesco
Aug 21, 2019
5.0
Our caregiver is very caring and loving.
WT
W T
Jun 1, 2016
5.0
The caring and compassionate care my father and my family received from Kevin and his exceptional staff helped to make a very difficult time for our family easier. We were truly impressed by the professionalism of
everyone at Home Instead and their swift and appropriate response to our request for care. The staff that worked with my father treated him with dignity and respect and had a keen understanding of behaviors associated with dementia and engaged my father in activities to re-focus his attention on something positive. Dale even brought his guitar and led my father in song, once he learned one of my father's favorite activities had been singing with a group. This was truly patient-centered care for which we are most appreciative. A big thank you to Kevin and his entire staff.
MS
Mark Sheehan
May 4, 2016
5.0
I am absolutely delighted to submit a review for the wonderful home care recently given to my mother-in-law by Home Instead Senior Care of Albany. Kevin Facteau and his terrific staff demonstrated compassionate and responsive care in a timely and professional manner. We couldn't be happier with their assistance and kindness. Highly recommended!!!
What types of senior care services does Home Instead offer?
Home Instead provides home helper tasks, companion services, personal care including bathing and toileting, incidental transportation, Alzheimer's & Dementia support, respite, medication reminders, meal preparation, and more.
Where is Home Instead located?
Home Instead is located at 1B Rapp Road, 1st Floor, Albany, NY 12203, USA.
What are Home Instead's business hours?
Home Instead is open Monday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Which payment methods are accepted at Home Instead?
Home Instead accepts American Express, Check, Discover, MasterCard, and Visa.
Is Home Instead wheelchair accessible?
Yes, Home Instead offers wheelchair accessible seating and restrooms, including unisex and wheelchair accessible restrooms.
Is Home Instead a locally owned business?
Yes, Home Instead Albany is a locally owned and operated home care company and part of a global franchise network.
What social media platforms can I find Home Instead on?
You can find Home Instead on Facebook, LinkedIn, Pinterest, TikTok, YouTube, Twitter, and Instagram under their respective handles and pages.
What counties does Home Instead serve?
Home Instead serves Albany County and Rensselaer County in New York, USA.
Are there any places to eat near Home Instead?
Yes, nearby dining options include Subway, Kitchen 216, Noodles and Company, and McDonald's, where customers can grab meals before or after visiting Home Instead.
What other services or businesses are located close to Home Instead?
Nearby businesses include The Home Depot, T-Mobile, DeThomasis and Baranski Real Estate, and Albany Med Allergy, Asthma and Immunology Group, providing convenient options for shopping, health services, and telecommunications.
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