Albany Med EmUrgentCare

Reviews

• FD

  Franklin Davis

  today
  1.0
  I had an uncomfortable experience at this urgent care due to the way I was treated by the front desk staff around 1pm in the afternoon 10/13. The employee was rude, unprofessional, and made me feel uncomfortable when I was simply trying to receive care. The way patients are greeted and treated at the front desk sets the tone for the entire visit, and unfortunately, this interaction left a negative impression on me to the point I walked out hysterically crying . No one should have to feel disrespected or uncomfortable when seeking medical care. I understand that working with the public can be stressful, but basic respect, courtesy, and professionalism should always be maintained. I hope management takes this feedback seriously and addresses the way patients are being treated.
• LD

  Lauren Darrow

  Aug 10, 2026
  5.0
  Genuinely the best urgent care in the area! The staff are always prompt, professional, friendly up front and the medical staff are always the same! We came in for a quick ear infection and were in and out in half an hour if that, but in a way where will still felt heard. The PA went above and beyond too to inform us of the few treatment options that would work best for us. He was very kind & truly wanted us to leave with a solution, and referred us to a reputable ENT who has already reached out. Thank you very much to all the folks who work here
• ST

  Sara Tshimuanga

  Jul 21, 2026
  5.0
  The staff there is so nice and helpful ☺️
• CC

  Cynthia Calabrese

  Jul 19, 2026
  5.0
  Friendly staff. My wait time was less than 30 minutes. The nurse and doctor listened to my concerns and treated me with professionalism and courtesy.
• CL

  Cleetie Lasher

  Jul 3, 2026
  5.0
  Im coming here for the 2nd time today first time was quick and easy for my 4 yearold son this time im so stressed and in pain they got me in quick n i had noone to watch my kids i knew the hospital would take hours they let my 4 year old and 14 year old wait in the waiting area so they were not left in car and i really appreciate that so much ! Needless to say i have a bad ear infection and they were kind and fast both times i do recommend if you use urgent care this is the one! Thank you monae for being so kind

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