Safeway Pharmacy

Reviews

• AS

  Adrian Sizemore

  Jul 3, 2023
  1.0
  Horrible service! All we bought was ice! We went to self checkout and I searched "ice" and I thought my husband was going to grab a 20lb bag but all they had was 16lb bags. No problem! I voided the first item to search 16lbs. I needed the employee override to void(older guy with a long gray pony tail, hat and blue shirt). He said "We don't have 20lb bags. The 20lb button is for the 16lb bag, then refused the void. I said okay, "I'd like to scan the bag itself." He said very defensively "it's going to be the same price, but whatever.." I said " well, I just want to scan it. You don't have to be so rude about it." We paid and started walking away and then he said "the only one being rude it you." I immediately found another employee and ash Ked for a manager. He should not be working with the public.
• SJ

  Skye JP!

  Apr 20, 2022
  1.0
  Answering the phone is a basic, expected function for a pharmacy. As many reviewers point out, this pharmacy doesn't handle their phones. They have given up completely on customer service and actually caring about people who are in need.
• MT

  Mikael Totterman

  Oct 3, 2020
  1.0
  Never seem to have prescriptions ready.
• SB

  Shanan B

  Aug 9, 2018
  1.0
  THEY NEVER ANSWER THE PHONE. AND THEY NEVER CALL BACK IF YOU LEAVE MESSAGES. Good luck ever trying to refill or transfer a Rx to or from this place. Even when calling the Safeway pharmacy headquarters and having them call this location directly, they still do not answer the phone. When you go into the store in person its difficult to believe that they cannot even return a call back from messages left. We've been in the store in person often and frequently seen no customers at the pharmacy at all. I understand if its busy occasionally and no one can answer the phone at the moment, but to not even bother calling customers back who have left messages is just plain lazy and rude.
• SM

  Susan Maneck

  Aug 6, 2018
  1.0
  I tried to get my prescriptions transferred to this store three days ago. . They sent a fax. After three days I called my own pharmacy and they said they tried to call them but no one answered. Called Safeway back. They say they don't have time to answer the phone.

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