Brand Certified
The Smile Shop
3.1(20 reviews)
Certified by The Smile Shop • Nov 01, 2026
Business Details
3701 Baker Ln, Reno, NV
89509, United States
Certified by The Smile Shop • Nov 01, 2026
(775) 825-1000
Certified by The Smile Shop • Nov 01, 2026
http://www.smileshoponline.com/
Certified by The Smile Shop • Nov 01, 2026
About
Certified by The Smile Shop • Nov 01, 2026
Pediatric Dentistry
Walk into The Smile Shop and you’ll notice an inviting, comforting and fun-filled office. Our dentists and staff members make it a top priority to deliver a personalized approach to dental care that is specific to your child’s needs. Our dentists are highly skilled and stay up-to-date on the proven methods and approaches to pediatric dentistry. We specialize in comprehensive care from the infant stages through the teen years to ensure the best smiles around. Our goal is to establish a long-lasting relationship with our parents and patients.
Location
Certified by The Smile Shop • Nov 01, 2026
Hours
Certified by The Smile Shop • Nov 01, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 4 items
Explore offerings from The Smile Shop on 3701 Baker Ln in Reno, with popular services available at this location.
Reviews
3.1
20 reviews
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9
- ARA. R.Sep 16, 20262.0Our visit was fantastic, but they billed our secondary as primary creating an issue and now that was have resolved it and received the updated bill we see a "Finance charge" for past due billing FOR AN ERROR ON THEIR PART. if there is one way to promote other dental offices this is it. I would honestly try finding another dentist that is accurate with their billing and doesn't penalize customers for their mistakes.
- CKCassandra KolvetOct 23, 20251.0Worst dental office ever! They accept your insurance, but don’t tell you they’re not partnered for billing. They over charge you even after their estimates have been paid and surprise you with a phone call acting like you’re purposely being delinquent on an outstanding bill they’ve never even sent you. Nor do they send you monthly statements. They’re random and magically have finance charges added to them. My favorite was the phone call I got telling me to send my payments to a different address, yet I sent them to the address on the mailing I got (one of the few I received). I have all of the notices they’ve sent. So ladies in the dental office, don’t bother trying to reply and say otherwise. I won’t be paying your finance charges. I’ve made payments I can afford. Send me to collections on your finance charge: I really don’t care! We won’t be back! Absolute worst dental office in Reno!
- BMBelen Mancia- MorenoAug 15, 20251.0It seems like the staff only hears what they want to hear especially with scheduling. Recommend having everything documented with email instead of over the phone or in person.
- RSrose sorensenAug 23, 20225.0Dr McCool and her staff are incredibly nice and accommodating. They do great work and really make the kiddos feel comfortable and cared for.
- KSKaydee SimpsonApr 26, 20191.0Horrible!?? I took my kids there for 4 years and they decided to kick us out without warning. They scheduled us started to do cleanings and then tell us to go to the front office they needed to talk to us. They said it was for missing appointments but I always called and rescheduled. The last 2 appointment the doctor cancelled on us and they were important appointments. I would not reccrecom this place ever again to anyone for how they treated us.
Frequently Asked Questions About The Smile Shop
What services does The Smile Shop provide?
The Smile Shop specializes in pediatric dentistry, providing comprehensive dental care for children from infants through their teen years.
Where is The Smile Shop located?
One of The Smile Shop's office locations is at 3701 Baker Ln, #1, Reno, NV 89509, USA.
What are the operating hours of The Smile Shop?
The Smile Shop is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I schedule an appointment at The Smile Shop?
You can schedule an appointment by calling +1 775-825-1000 or visiting their website at http://www.smileshoponline.com/.
What payment options does The Smile Shop accept?
The Smile Shop accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Who are the dentists at The Smile Shop?
The Smile Shop team includes Dr. Michael Stoker, Dr. Richard Adams, Dr. Nicole Stoker, Dr. Melissa McCool, and Dr. Whitney Garol, all certified in pediatric dentistry.
What should I expect when visiting The Smile Shop?
You can expect a fun-filled, inviting, and comforting office with personalized dental care tailored to your child's specific needs.
Are there nearby dentists related to The Smile Shop?
Yes, nearby you can find related pediatric dentists such as Dr. Nicole Stoker, DDS; Richard T Adams DMD; and Michael Stoker DDS, all part of the dental community around The Smile Shop.
What other medical services are near The Smile Shop?
Nearby medical services include Primrose Medical (a medical spa), Reno Primary Care (health and pharmacy services), and Mrs. Melissa Vega, APRN (nurse practitioner).
Are there any recreational areas near The Smile Shop where families can visit?
Yes, families can visit nearby recreational spots such as T-Ball Field for sports and Jack Tighe Park with baseball facilities before or after their dental appointment.
Brand Certified Facts from The Smile Shop
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Certified November 01, 2026Yext Knowledge Graph
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